Payment Policy

Cash on Delivery

By cash on delivery customers can pay after receiving the ordered products after getting the home delivery or during receiving the ordered products from the selected showroom pickup. Cash in delivery will be available for home delivery if the cart value is below 5,000 BDT. For the above 4,000 BDT cart value order cash on delivery will be available only for “Pick up products from selected Butterfly Showroom” delivery mode.

Card Payment

We accept payments made by any credit or debit cards issued from Bangladesh and abroad which are authorized by VISA, Mastercard, Nexus & Amex. To complete the card payment by using your credit or debit card, you will need your card number, expiry date & OTP (One-time password) which will be issued by your bank through SMS and email. After selecting the delivery method, at the payment page select the gateway from available banks or you can choose All Gateway and select your card from the available type of cards (for DBBL Nexus cards payment please select DBBL and for City Amex cards payment please select City bank gateway for successful payment). Now provide required card information to complete the online payment.
*** We don't accept any International payment.

Mobile Banking

At Butterfly Showroom/ Website customers can also pay through their mobile banking services. Any authorized bKash & Rocket user can pay at showroom by using his/her mobile wallet from anywhere in Bangladesh.

Internet Banking

Further query; please call us at 16571 (8.30 A.M - 8.30 P.M), or email us at [email protected].

Net Banking

Customer can also pay through Internet Banking at Butterfly Showroom/ Website. “Nexus Pay” internet banking facility of Dutch Bangla Bank Limited is available at showroom for internet banking.
Further query; please call us at 16571 (8.30 A.M - 8.30 P.M), or email us at [email protected].

 

Refund

If product isn't available, Butterfly marketing limited will refund the amount. For refunding the amount, payment gateway charge might be deducted. Refund process usually takes 25-30 working days for Bank card.

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