Welcome to website. These terms and conditions (“Terms and Conditions”) apply to the Site, and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions.

# We deliver products after 24 working hours for all delivery methods (You may experience shipping delay due to recent unavoidable circumstances).

# Order cancellation request should be under 12 hours. After that, the order can not be canceled and product delivery will be initiated. To cancel your order, please call 16571.

# Butterfly Marketing Limited can cancel order anytime.

# By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website.

# The Site reserves the right to change, modify, add or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided.
Please check these Terms and Conditions of use regularly for updates. Your continued use of this Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.


# We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for home appliances sold on the Site.

# Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.

# The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

# During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

# Given the unpredictability of technology, internet connectivity and the online environment, Butterfly Marketing Limited does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk.

# Butterfly Marketing Limited shall not be liable for damages of any kind related to your use of or inability to access this website.

# Butterfly Marketing Limited will not be responsible for any fraud, theft or mistake in the usage of your credit card in the online purchase of any butterfly item.


# Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “Submissions”) will become our sole and exclusive property and shall not be returned to you.

# When you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than you or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.


# Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

# In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence or banking information check. The absence of an answer following such a demand will automatically cause the cancellation of the order within 2 days. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of credit or debit card.

# We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

Campaign Terms & Conditions:

You are agreeing with the modality of the running campaigns.

Chairman's Day SaleTerms & Conditions:

- Products can be purchased only on 30th October 2020 under this offer.

- This offer is only available for selected LG & Eco+ brand products. Stock is limited. First come first serve policy is applicable.

- Prepayment method; using any debit or credit card & Mobile-banking are allowed to place the order.

- This offer is applicable for showroom pickup only.

- Product will be available to preferred showroom for pick up within 10 days after purchase.

- Customer must pick the product within 2 (two) days after getting notification of Product availability from Butterfly showroom.

- Cash on delivery, home delivery, showroom pay are not available for this offer. 

- This offer is a standalone offer and cannot be availed along with any other offers.

- No EMI or installment facility is available for this offer.

- Free installation will be provided as per current company policy.

- The product is 100% functional; however, physical appearance might be varied from the picture shown in website.

- If a transaction is identified as disqualified due to stock out issue or any other reason whatsoever, order will be cancelled and full refund will be issued through payment gateway.

- BML will initiate the refund process within maximum 3 business days. Customer may need to contact with his/her card issuer bank.

- Once purchased, no exchange or refund will be provided.

- BML reserves the right to amend or terminate the offer at its sole discretion.

- Warranty will be provided as mentioned in the chart below.

Payment and Delivery:

# Your order can not be cancelled after you checkout for your ordered product. In case of any defect after your purchase, the product can only be replaced but refund is not allowed.

# We do not provide any logistic support for home delivery unless it is asked for. If you want home delivery service, you need to pay for the logistic support in that case Butterfly Marketing Limited will not be liable to any kind of product causalities while delivering the product at your door step.


# This website is expressly owned and operated by Butterfly Marketing Limited. Unless otherwise noted, all design and content featured on (website) , including navigational buttons and images, logos, artwork, icons, graphics, photography, text, and the like, are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Butterfly Marketing Limited.

# This website in its entirety is protected by copyright and applicable trade dress and are protected under Bangladeshi and international copyright laws.

# Do not reproduce, publish, display, modify, sell, or distribute any of the materials from Butterfly. You may, however, download or electronically copy and print any of the page contents displayed on the site; these are available for your personal, non-commercial use only. If you choose to download, copy or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.

# In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions.

# Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part.

# Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

# You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of Butterfly Marketing Limited. in operating the Site, your sole and exclusive remedy is to discontinue using the Site.


Although we will make every effort to respond quickly to applicable email messages, is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions.

Copyright © 2024 Butterfly Group. All rights reserved.