Frequently Asked Questions
→ Check if the batteries are still working and properly installed
→ Check if there is any obstacle between the product and the remote control
→ For any magic remote required to use alkaline batteries always
→ Check the standby mode on TV
→ Then If it does not work, please call to customer care (16571) for solution
→ Check the power control settings. The power supply may be interrupted
→ Check if the Automatic Standby (Depending on model) / Sleep Timer / Off Time is activated in the time settings.
→ The TV will turn off automatically after 15 minutes of inactivity.
→ If on Time is enabled, the TV will be turned on at the specified time.
→ If you do not operate the TV for two hours, the TV will be turned off automatically. To disable this function, use your remote control to go to SETTINGS TIME Auto Off (On Time) (Depending on model) Off.
If found any H-line or V-line shown in the display or half display black in the display. In this situation please call to customer care (16571) for servicing.
Frequently Asked Questions
Possible Causes:
The fridge display control is set to OFF
Solutions:
Cancel the OFF mode so that the unit commences operation. Refer to the Setting the Controls section for proper temperature settings
Possible Causes:
Fridge was recently installed.
Solutions:
It may take up to 24 hours for each compartment to reach the desired temperature.
Possible Causes:
Fridge was recently relocated.
Solutions:
If the fridge was stored for a long period of time or moved on its side, it is necessary for the fridge to stand upright for 24 hours before connecting it to power.
Possible Causes:
Door opened often or a large amount of food / hot food was added.
Solutions:
Adding food and opening the door warms the fridge, requiring the compressor to run longer in order to cool the fridge back down. In order to conserve energy, try to get everything you need out of the fridge at once, keep food organized so it is easy to find, and close the door as soon as the food is removed.
Possible Causes:
Doors are not closed completely.
Solutions:
Firmly push the doors shut. If they will not shut all the way, see the Doors will not close completely or pop open section in Parts & Features Troubleshooting.
Possible Causes:
Fridge is installed in a hot location.
Solutions:
The compressor will run longer under warm conditions. At normal room temperatures 21°C expect your compressor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more often. The fridge should not be operated above 43°C.
Possible Causes:
Fridge was recently installed.
Solutions:
It may take up to 24 hours for each compartment to reach the desired temperature.
Possible Causes:
Doors are opened often or for long periods of time.
Solutions:
When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings.
Possible Causes:
Unit is installed in a hot location.
Solutions:
The fridge should not be operated in temperatures above 43°C.
Possible Causes:
A large amount of food or hot food was added to either compartment.
Solutions:
Adding food warms the compartment requiring the cooling system to run. Allowing hot food to cool to room temperature before putting it in the fridge will reduce this effect.
Possible Causes:
Doors not closed correctly.
Solutions:
See the Doors will not close correctly or pop open section in Parts & Features Troubleshooting.
Possible Causes:
Temperature control is not set correctly.
Solutions:
If the temperature is too warm, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information.
Possible Causes:
Defrost cycle has recently completed.
Solutions:
During the defrost cycle, the temperature of each compartment may raise slightly and condensation may form on the back wall. Wait 40 minutes and confirm the proper temperature has been restored once the defrost cycle has completed.
Possible Causes:
Doors are opened often or for long periods of time.
Solutions:
When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings.
Possible Causes:
Doors not closed correctly.
Solutions:
See the Doors will not close correctly section in the Troubleshooting section.
Possible Causes:
Defrost cycle recently completed.
Solutions:
During the defrost cycle, the temperature of each compartment may be raised slightly
and condensation may form on the back wall. Wait 40 minutes and confirm that the proper temperature has been restored once the defrost cycle has completed.
Possible Causes:
Food is not packaged correctly.
Solutions:
Food stored uncovered or unwrapped, and damp containers can lead to moisture accumulation within each compartment. Wipe all containers dry and store food in sealed packaging to prevent condensation and frost.
Possible Causes:
Food with high water content was placed near an air vent.
Solutions:
Rearrange items with high water content away from air vents.
Possible Causes:
Fridge temperature control is set incorrectly.
Solutions:
If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information.
Possible Causes:
Fridge is installed in a cold location.
Solutions:
When the fridge is operated in temperatures below 5°C, food can freeze in the fridge compartment. The fridge should not be operated in temperature below 13°C.
Possible Causes:
Door is opened frequently or for long periods of time.
Solutions:
When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. Increased moisture will lead to frost and condensation.
To lessen the effect, reduce the frequency and duration of door openings.
Possible Causes:
Door is not closing properly.
Solutions:
Refer to the Doors will not close correctly or pop open section in the Troubleshooting section.
Possible Causes:
Fridge is installed in a cold location.
Solutions:
When the fridge is operated in temperatures below 5°C, food can freeze in the fridge compartment. The fridge should not be operated in temperature below 13°C.
Possible Causes:
Door is opened frequently or for long periods of time.
Solutions:
If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information.
Possible Causes:
Condensation from food with a high water content has frozen inside of the food package.
Solutions:
This is normal for food items with a high water content.
Possible Causes:
Food has been left in the freezer for a long period of time.
Solutions:
Do not store food items with high water content in the freezer for a long period of time.
Possible Causes:
Food packages are blocking the door open.
Solutions:
Rearrange food containers to clear the door and door shelves.
Possible Causes:
Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position.
Solutions:
Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct positions. See the Using Your Fridge section for more information.
Possible Causes:
The doors were removed during product installation and not properly replaced.
Solutions:
Remove and replace the doors according to the Removing and Replacing Fridge Handles and Doors section.
Possible Causes:
Fridge is not leveled properly.
Solutions:
See Door Alignment in the Height adjustment section to level fridge.
Possible Causes:
The gaskets are dirty or sticky.
Solutions:
Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning.
Possible Causes:
Door was recently closed.
Solutions:
When you open the door, warmer air enters the fridge. As the warm air cools, it can create a vacuum. If the door is hard to open, wait one Minute to allow the air pressure to equalize, then see if it opens more easily.
Possible Causes:
Leveling legs are not adjusted properly.
Solutions:
Refer to the Leveling and Door Alignment section.
Possible Causes:
Floor is not level.
Solutions:
It may be necessary to add shims under the leveling legs or rollers to complete installation.
Possible Causes:
LED interior lighting failure.
Solutions:
The fridge compartment lamp is LED interior lighting, and service should be performed by a qualified technician.
Possible Causes:
The Hygiene Fresh filter may need to be set to the POWER setting or replaced.
Solutions:
Set the Hygiene Fresh filter to the POWER setting. If the odor does not go away within 24 hours, the filter may need to be replaced. See the Replacing the Hygiene Fresh filter section for replacement instructions.
Possible Causes:
The fridge is located near a fire source, such as a fireplace, chimney or candle.
Solutions:
Make sure that the fridge is not located near a fire source, such as a fireplace, chimney, heater or candle.
Possible Causes:
Demand exceeds ice storage capacity.
Solutions:
The icemaker will produce approximately 50~80 cubes in a 24 hour period.
Possible Causes:
House water supply is not connected, valve is not turned on fully, or valve is clogged.
Solutions:
Connect the fridge to a cold water supply with adequate pressure and turn the water shutoff valve fully open.
Possible Causes:
Water filter has been exhausted.
Solutions:
It is recommended that you replace the water filter:
→ Approximately every six months.
→ When the water filter indicator turns on.
→ When the water dispenser output decreases.
→ When the ice cubes are smaller than normal.
Possible Causes:
Low house water supply pressure.
Solutions:
The water pressure must be between 20 and 120 psi on models without a water filter and between 40 and 120 psi on models with a water filter.
If the problem persists, it may be necessary to contact a plumber or install a booster pump to compensate for the low pressure.
Possible Causes:
Reverse Osmosis filtration system is used.
Solutions:
Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues.(Refer to Water Pressure section.)
Possible Causes:
Tubing connecting fridge to house supply valve is kinked.
Solutions:
The tubing can kink when the fridge is moved during installation or cleaning resulting in reduced water flow. Straighten or repair the water supply line and arrange it to prevent future kinks.
Possible Causes:
Doors are opened often or for long periods of time.
Solutions:
If the doors of the unit are opened often, ambient air will warm the fridge which will prevent the unit from maintaining the set temperature. Lowering the fridge temperature can help, as well as not opening the doors as frequently.
Possible Causes:
Doors are not closed completely.
Solutions:
If the doors are not properly closed, ice production will be affected. See the Doors will not close completely or pop open section in Parts & Features Troubleshooting for more information.
Possible Causes:
The temperature setting for the freezer is too warm.
Solutions:
The recommended temperature for the freezer compartment for normal ice production is minimum -18 degrees. If the freezer temperature is warmer, ice production will be affected.
Possible Causes:
Water filter has become clogged and congested.
Solutions:
It is recommended that you replace the water filter:
→ Approximately every six months.
→ When the water filter indicator turns on.
→ When the water dispenser output decreases.
→ When the ice cubes are smaller than normal.
Possible Causes:
Reverse osmosis filtration system is used.
Solutions:
Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues. If the problem persists, it may be necessary to contact a plumber or install a booster pump to compensate for the low pressure.
Possible Causes:
Low house water supply pressure.
Solutions:
The water pressure must be between 20 and 120 psi on models without a water filter and between 40 and 120 psi on models with a water filter. If the problem persists, it may be necessary to contact a plumber or install a booster pump to compensate for the low pressure.
Possible Causes:
Doors are not closed completely.
Solutions:
Ice will not dispense if any of the fridge doors are left open.
Possible Causes:
Infrequent use of the dispenser.
Solutions:
Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/sticking together. If they are, break up the ice cubes to allow for proper operation.
Possible Causes:
The delivery chute is clogged with frost or ice fragments.
Solutions:
Eliminate the frost or ice fragments by removing the ice bin and clearing the chute with a plastic utensil. Dispensing cubed ice can also help prevent frost or ice fragment buildup.
Possible Causes:
The dispenser display is locked.
Solutions:
Press and hold the Lock button for three seconds to unlock the control panel and dispenser.
Possible Causes:
Ice bin is empty.
Solutions:
It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice. Make sure that the shutoff (arm/sensor) is not obstructed.
Once the ice supply in the bin has been completely exhausted, it may take up to 90 minutes before additional ice is available, and approximately 24 hours to completely refill the bin.
Possible Causes:
Fridge was recently installed or icemaker recently connected.
Solutions:
It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice.
Possible Causes:
Icemaker not turned on.
Solutions:
Locate the Ice On/Off button and confirm that it is turned On.
Possible Causes:
The fridge is not connected to a water supply or the supply shutoff valve is not turned on.
Solutions:
Connect fridge to the water supply and turn the water shutoff valve fully open.
Possible Causes:
Icemaker shutoff (feeler arm) obstructed.
Solutions:
If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely.
If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors.
Possible Causes:
Reverse osmosis water filtration system is connected to your cold water supply.
Solutions:
Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues.(Refer to the Water Pressure section.)
Possible Causes:
New installation or water line recently connected.
Solutions:
Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system.
Do not dispense the entire 2.5-gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF.
Possible Causes:
The dispenser panel is locked.
Solutions:
Press and hold the Lock button for three seconds to unlock the control panel and dispenser.
Possible Causes:
The dispenser is not set for water dispensing.
Solutions:
The dispenser can be set for ice or water. Make certain that the control panel is set for the proper operation. Press the Water button on the control panel to dispense water.
Possible Causes:
Fridge or freezer doors are not closed properly.
Solutions:
Water will not dispense if any of the fridge doors are left open.
Possible Causes:
Water filter has been recently removed or replaced.
Solutions:
After the water filter is replaced, dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5-gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF.
Possible Causes:
Tubing connecting fridge to house supply valve is kinked.
Solutions:
The tubing can kink when the fridge is moved during installation or cleaning resulting in reduced water flow. Straighten or repair the water supply line and arrange it to prevent future kinks.
Possible Causes:
The house water supply is not connected, the valve is not turned on fully, or the valve is clogged.
Solutions:
Connect fridge to the water supply and turn the water shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber.
Possible Causes:
Icemaker shutoff (arm/sensor) is obstructed.
Solutions:
Empty the ice bin. If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait 24 hours to confirm proper operation.
Possible Causes:
Water supply contains minerals such as sulfur.
Solutions:
A water filter may need to be installed to eliminate taste and odor problems.
NOTE: In some cases, a filter may not help. It may not be possible to remove all minerals/ odor/ taste in all water supplies.
Possible Causes:
Icemaker was recently installed.
Solutions:
Discard the first few batches of ice to avoid discolored or bad tasting ice.
Possible Causes:
Ice has been stored for too long.
Solutions:
Ice that has been stored for too long will shrink, become cloudy, and may develop a stale taste. Throw away old ice and make a new supply.
Possible Causes:
The food has not been stored properly in either compartment.
Solutions:
Rewrap the food. Odors may migrate to the ice if food is not wrapped properly.
Possible Causes:
The interior of the fridge needs to be cleaned.
Solutions:
See the Care and Cleaning section for more information.
Possible Causes:
The ice storage bin needs to be cleaned.
Solutions:
Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry before reinstalling it.
Possible Causes:
Fridge was recently installed.
Solutions:
Allow 24 hours after installation for the water storage tank to cool completely.
Possible Causes:
The water dispenser has been used recently and the storage tank was exhausted.
Solutions:
Depending on your specific model, the water storage capacity will range from approximately 20 to 30 oz.
Possible Causes:
Dispenser has not been used for several hours.
Solutions:
If the dispenser has not been used for several hours, the first glass dispensed may be warm. Discard the first 10 oz.
Possible Causes:
Fridge is connected to the hot water supply.
Solutions:
Make sure that the fridge is connected to a cold-water pipe.
WARNING: Connecting the fridge to a hot water line may damage the icemaker.
Possible Causes:
Water supply contains minerals such as sulfur.
Solutions:
A water filter may need to be installed to eliminate taste and odor problems.
Possible Causes:
Water filter has been exhausted.
Solutions:
It is recommended that you replace the water filter:
→ Approximately every 6 months.
→ When the water filter indicator turns on.
→ When the water dispenser output decreases.
→ When the ice cubes are smaller than normal.
Possible Causes:
Fridge was recently installed.
Solutions:
Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5-gal on amount
Continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF
Frequently Asked Questions
Possible Causes:
→ Burning smell and strange sounds are coming from the unit.
→ Water leaks from the indoor unit even when the humidity level is low.
→ The power cable is damaged or it is generating excessive heat.
→ A switch, a circuit breaker (safety, ground), or a fuse is not operated properly.
→ AC indoor generates an error code from its self-diagnosis.
Corrective Action:
→ Turn off the air conditioner, switch OFF, or disconnect the power supply, and contact the service center.
Possible Causes:
→ The air conditioner is unplugged.
Corrective Action:
→ Check whether the power cord is plugged into the outlet or the power isolators are switched on.
Possible Causes:
→ A fuse exploded, or the power supply is blocked.
Corrective Action:
→ Replace the fuse or check if the circuit breaker has tripped.
Possible Causes:
→ A power failure has occurred.
Corrective Action:
→ Turn off the air conditioner when a power failure occurs.
→ When the power is restored, wait 3 minutes, and then turn on the air conditioner.
Possible Causes:
→ The voltage is too high or too low.
Corrective Action:
→ Check if the circuit breaker has tripped.
Possible Causes:
→ The air conditioner was turned off automatically at a preset time.
Corrective Action:
→ Turn the air conditioner on.
Possible Causes:
→ The battery setting in the remote controller is incorrect.
Corrective Action:
→ Make sure that the batteries are inserted correctly in your remote controller.
→ If the batteries are placed correctly, but the air conditioner still does not operate, replace the batteries and try again.
Possible Causes:
→ Air is not circulating properly.
Corrective Action:
→ Make sure that there are no curtains, blinds, or pieces of furniture blocking the front of the air conditioner.
Possible Causes:
→ The air filter is dirty.
Corrective Action:
→ Clean the air filter once every 2 weeks.
Possible Causes:
→ The room temperature is too high.
Corrective Action:
→ In summer, cooling the indoor air fully may take some time. In this case, select the H'Cool to cool the indoor air quickly.
Possible Causes:
→ Cold air is escaping from the room.
Corrective Action:
→ Make sure that no cold air is escaping through the ventilation points in the room.
Possible Causes:
→ The desired temperature is higher than the current temperature.
Corrective Action:
→ Set the desired temperature to a level lower than the current temperature.
Possible Causes:
→ There is a heating source nearby.
Corrective Action:
→ Avoid using heat generators like electric ovens or gas burners while the air conditioner is in operation.
Possible Causes:
→ Fan Mode is selected.
Corrective Action:
→ During Fan Mode, air blows from the air conditioner without cooling or heating the indoor air.
→ Switch the operation mode to cooling operation.
Possible Causes:
→ Outside temperature is too high.
Corrective Action:
→ The cooling effect may not be sufficient.
Possible Causes:
→ The H'Cool, or Auto Operation Mode is selected.
Corrective Action:
→ In some operation modes, you cannot adjust the fan speed. Select an operation mode in which you can adjust the fan speed.
Possible Causes:
→ The Fan Mode or H'Cool is selected.
Corrective Action:
→ In some operation modes, you cannot adjust the temperature. Select an operation mode in which you can adjust the temperature.
Possible Causes:
→ The air conditioner is suddenly turned off.
Corrective Action:
→ The Timer Function may have timed out, which turns the unit off. Check the timer settings.
Possible Causes:
→ A power failure has occurred during operation.
Corrective Action:
→ Wait for the power to come back. If you have the Auto Restart function enabled, your unit will resume its last operation several minutes after power is restored.
Possible Causes:
→ The Auto Clean function is being operated.
Corrective Action:
→ Allow the Auto Clean function to continue since it removes any remaining moisture inside the indoor unit. If you do not want this feature, you can turn the unit off.
Possible Causes:
→ The cooled air from the air conditioner makes mist.
Corrective Action:
→ When the room temperature decreases, this phenomenon will disappear.
Possible Causes:
→ In the heating operations, condensed water drops from the heat exchanger.
Corrective Action:
→ This symptom requires installing a drain hose under the base pan. Contact the installer.
Possible Causes:
→ A clicking sound can be heard when the unit starts or stops due to movement of the reversing valve.
Creaking sound: The plastic parts of the indoor unit creak when they shrink or expand due to sudden temperature changes.
Flowing or Blowing sound: This is the flow of refrigerant through the air conditioner.
Corrective Action:
→ These are normal symptoms. The noise will stop.
Possible Causes:
→ Odors (such as cigarette smoke) may be absorbed into the indoor unit and discharged with airflow.
Corrective Action:
→ If the smell does not disappear, you need to wash the filter. If this does not work, contact the service center to clean your heat exchanger.
Possible Causes:
→ When Heating Mode starts, the vane is almost closed, and no air comes out, even though the outdoor unit is operating.
Corrective Action:
→ This symptom is normal. Please wait until the unit has generated enough warm air to blow through the indoor unit.
Possible Causes:
→ The outdoor unit is in Defrosting Mode.
Corrective Action:
→ In Heating Mode, ice/frost is built up on the coils when the outside temperature falls. This function removes a layer of frost on the coil, and it should finish in approximately 15 minutes.
Possible Causes:
→ Outside temperature is too low.
Corrective Action:
→ The heating effect may not be sufficient.
Possible Causes:
→ The password for the Wi-Fi that you are trying to connect to is incorrect.
Corrective Action:
→ Find the Wi-Fi network connected to your smartphone and remove it, then register your appliance on LG Smart ThinQ.
Possible Causes:
→ Mobile data for your smartphone is turned on.
Corrective Action:
→ Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
Possible Causes:
→ The wireless network name (SSID) is set incorrectly.
Corrective Action:
→ The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
Possible Causes:
→ The router frequency is not 2.4 GHz.
Corrective Action:
→ Only a 2.4 GHz router frequency is supported. Set the wireless router to
2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer.
Possible Causes:
→ The distance between the appliance and the router is too far.
Corrective Action:
→ If the distance between the appliance and the router is too far, the signal may be weak and the connection may not be configured correctly. Move the location of the router so that it is closer to the appliance.
Frequently Asked Questions
The light bulb has blown or the electric circuit has failed. In this situation, please call to customer care (16571) for servicing.
The BEEP tone sounds to assure that the setting is being properly entered.
Never run it empty. When baking, frying, or poaching eggs, the yolk may pop due to steam build up inside the yolk membrane. To prevent this, simply pierce the yolk before cooking.
After microwave cooking is finished, food keeps on cooking during standing time. This standing time finishes cooking evenly throughout the food. The amount of standing time depends on the density of the food.
Frequently Asked Questions
Possible Causes:
→ Not enough Detergent
→ Wash Water Temperature too low.
→ Overloading the washer.
→ Incorrect wash cycle
→ Incorrect sorting
→ Pretreat stain not done
Solutions & Preventive Measures:
→ Use correct amount of Detergent for load size, amount of soil and water hardness.
→ Use WARM or HOT water for normal soil.
Different Water Temperature may be required according to soil type
→ Wash with STRONG (JEANS) or SOAK & STRONG (JEANS) wash cycle for heavy soiled laundry.
→ Separate heavily soiled items from lightly soiled ones.
→ Pretreat stain and heavy soil according to directions
Possible Causes:
Undiluted fabric softener dispensed directly onto fabric
Solutions & Preventive Measures:
→ Rub the stain with bar soap.
→ Do not overfill fabric softener dispenser and do not pour liquid fabric softener directly onto fabric.
Possible Causes:
→ A buildup caused by the interaction of fabric softener and Detergent can flake off and mark clothes.
→ Not enough Detergent.
Solutions & Preventive Measures:
Use correct amount of Detergent for load size as per water hardness.
Possible Causes:
Iron or manganese in water supply, water pipes, or water heater
Solutions & Preventive Measures:
→ To restore discolored load of whites, use rust remover safe for fabric.
→ Install water softener or an iron filter in your water supply system for an ongoing problem.
→ Before washing, run water for a few minutes to clear lines.
Possible Causes:
→ Overloading the washer
→ Undissolved Detergent
→ Use too much Detergent
Solutions & Preventive Measures:
→ Do not overload the washer.
→ Some Detergents need to be pre-dissolved, check the Detergent instructions. Try pre-dissolving the Detergent.
→ Increase Water Temperature using HOT water safe for fabric.
→ Use proper amount of Detergent.
Possible Causes:
→ Incorrect use of chlorine bleach.
→ Unfastened zippers, hooks, buckles
→ Ribs, tears and broken threads
→ Overloading the washer
→ Degradation of fabric
Solutions & Preventive Measures:
→ Never pour chlorine bleach directly on fabric.
→ Fasten zippers, hooks, and buckles.
→ Remove objects in pockets. Do not overload the washer.
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